Tag: Communication
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Being Human: What AI Can’t Replace
AI is all the rage and is undeniably revolutionizing the workplace. Though it can feel a little scary or overwhelming, there’s also some good news: AI cannot replace what makes us uniquely human.
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When meeting your listeners’ needs, adapt or fly the coop
I deeply care about meeting your listeners’ needs. In fact, I’d say that knowing your audience may be the #1 most important requirement when communicating. There are a million ways to assess your audience, but a client recently shared an interesting method … “The bird is the word!” Curious?
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When Speaking Up Goes Sideways
More than ever, we’re seeing heated debates online, whether it’s between elected officials on television or within the comment section of a news article. Widespread use of social media (and its trusty keyboard warriors) have exacerbated this issue. It’s as if, collectively, we’ve forgotten how to engage in peaceful discourse. Heightened emotions and differing opinions…
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Now That Was Awkward!
Today, let’s explore navigating awkward conversations. We’ve all had them. Perhaps you need to tell a team member he talks too much during the team meeting. Or tell a customer their product will be delayed. Or remind your roommate about his annoying habit of leaving dirty dishes in the sink. Awkward conversations happen. Here are…
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Breaking Free From Perfection
Hello Q2! Did your year begin full of promise, hope, and, perhaps, anxiety around, “Can I really reach that goal?” The beginning of the year is full of resolutions and vision boards all the rage, there can be a tendency to over-reach. Over-commit. And be downright impractical. Don’t get me wrong. I think goals are…
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Changes: How Can You Navigate?
Lately, I’ve been noticing a lot of changes. On a recent trip to Florida, I was surprised to see three new retail stores and a coffee shop on a sleepy stretch of road previously reserved for industrial use. We visited the coffee shop twice during our visit, and found ourselves the only customers. The store…
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Beware of Blanket Statements
Hi there! Let’s talk about blanket statements, which are sometimes called sweeping generalizations. These are broad statements that apply a general rule to an entire group without considering individual differences. They can oversimplify complex issues and lead to misunderstandings or unfair judgments. Here are some examples of blanket statements:“Lawyers are greedy and dishonest.”“Millennials are entitled…
